Flexible Premium Plans and Add Ons
Helix also offers unique add-ons such as 4K UltraHD resolutions and AI human, vehicle, pet and object detection that you can add to one or all of your Helix cameras, giving you the coverage and features you want.
Premium Cloud Pricing Plans
Base Storage Plans up to
Resolution
Plan Includes:
Better User Experience & Reduced Latency.
Easy-to-use, secure cloud storage.
Plug and play setup with Helix Cloud.
Flexible schedule feature to enable/disable camera recordings to suit your needs.
24/7 Continuous Recording that works with all Helix IP cameras.
Easy-to-use, secure cloud storage.
Mobile app and email alerts.
Motion-activated recording that works with all Helix IP cameras.
24x7 Continuous Recording with Cloud AI
Never miss a moment with 24/7 and advanced Cloud AI to identify people, vehicles and hundreds of different objects.
People Detect
Vehicle Detect
Animal Detect
Intelligent Timeline Playback
Seamlessly review recorded footage in high-definition resolution with scrolling event timeline.
Quick and Easy Setup
Quickly add cameras with our easy setup process to immediately start recording and reviewing footage on the cloud.
Quickly Evaluate Events
Take control of your events and enjoy effortless organization with the new Event Explorer feature.
Blazing Fast Video Review
Instantly Review Repeated Events
Take Cloud AI to the Next Level
Motion Detection & Smart Alerts
Record and receive notifications anytime your camera detects movement.
Premium Features
Live 4K UHD Video
Easily live-stream your 4K UltraHD video, anytime, anywhere.
Continuous Recording
Record 24/7 with new continuous recording plans.
Cloud AI
Advanced AI to detect what matters
Health Checks
Camera health check will alert you of any problems.
Multi-View
View live and recorded footage all in one place.
Intelligent timeline
Easily scroll through your HD footage in the cloud.
Event Explorer
Fast-forward up to 16x through filtered events.
Schedules
Set your cameras to record on your own schedule.
Mobile & Web
Access your cameras via iOS, Android & Desktop
HD and 4K: What's the difference?
Helix Ultra HD Cameras has four times the resolution of a conventional Full HD cameras. With over 8 million pixels and our unique Ultra resolution upscaling technology, you'll experience the best possible picture quality.
- • Base Plans: up to 4MP, 1280 Kbps and 15 fps
- • UltraHD Add-on: up to 4K, 2560 Kbps with up to 20 fps
- • Can purchase add-on for specific cameras
- • Supports both 24x7 Continuous and Motion Recording Options
FAQ
Unfortunately we do not support our Helix HDCVI DVR or NVR systems at this time. Currently we only support Helix IP Cameras. We do have plans to integrate our existing HDCVI DVRs and NVRs into the cloud service in the future. More information will be available at a later date.
We accept all major credit card providers such as Visa and Mastercard. We use a global, well-known payment partner who processes all transactions.
Definitely! When you switch plans, we automatically apply the changes and also automatically pro-rate any price differences you may incur.
Your footage will remain on the cloud for the number of days your plan is selected for. For instance, if you have a 7 day plan, your recorded footage will be available for the last seven days from the time you are checking it. You can always download important footage for later review.
We provide the same, 30-day no questions asked, money-back guarantee that we carry for all of our products. There are no refunds after 30 days.
You can reach our support team 7 days a week using the link https://amcrest.com/cloudsupport and phone number 1-888-212-7538